Galaxy Hotel - Guangzhou

ex. Silver River

No. 268 Shatai Road, Tianhe District, Guangzhou, Chinashow map
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Rooms and Guests
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in China

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Overview

Situated about 30 minutes` walk from CITIC Plaza, Galaxy is a 19-story hotel in a commercial area of Guangzhou offering soundproof rooms with luxurious décor. Opened in 2002, the business hotel attracts visitors with its Chinese architecture.

The venue is 3 km away from Tianhe Stadium. A stadium and a zoo are stroll from the hotel.

There are shopping places, such as fairgrounds and a shopping mall nearby.

New Baiyun airport can be reached by car within 35 minutes.

Rooms

The rooms in Galaxy Hotel come with a minibar, a private safe, a refrigerator, a writing table and ironing facilities. Galaxy Hotel offers rooms with the mountain view. Guests can take advantage of a shower, a spa bathtub and complimentary toiletries supplied in the bathrooms.

Eat & Drink

Every morning at the restaurant guests may enjoy buffet breakfast. The large on-site restaurant specializes in local cuisine. Guests can relax in the coffee bar serving exotic drinks.

Services

Business travelers can avail of a video projector, a conference room and a movie projector offered on site.

Relax

On-site spa facilities include a spa lounge, a Jacuzzi and a sauna. Foot massage and Turkish bath are also available. For active guests, there are a gym and a fitness center at the hotel.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2008.  Number of floors:   19.  Number of rooms:   182.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage

Luggage storage

Locker room

24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

Restaurant

Cafe

Fitness/ Gym

Fitness centre

Swimming pool

Private swimming pool

Spa and relaxation

Jacuzzi

Massage

Turkish bath

Spa centre

Sports & Fitness

  • Fitness centre
  • Billiard tables

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Package/Parcel services

Dining

  • Half board
  • In-room breakfast
  • Restaurant
  • Cafe
  • Bar/ Lounge area
  • Outdoor dining area
  • Packed lunches

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Public address system
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Game room

Spa & Leisure

  • Private swimming pool
  • Beach umbrellas
  • Sun loungers
  • Ballroom
  • Karaoke
  • Night club
  • Leisure/ TV room
  • Spa centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • Mountain view

Room features

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Sitting area
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Cable/ Satellite television
  • In-room computer
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 12:00-23:59FREECheck-outuntil 1 pmFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
New Baiyun (CAN)15.8 mi
Shenzhen (SZX)47.8 mi
Train
Guangzhou East Train Station1.1 mi
Underground
Tianhe Coach Terminal Station1.2 mi
Bus
Bus stop3.9 mi
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Reviews
5.0
Guest ratingBased on  22  reviews
  • 8.2
    Fabulous

    The staffs are very helpful and the room is clean. The attendants are very enthusiastic and quikly get me the things what I want. I live in the room having a refrigerator and there are many drinks. When I check out, the staff of receiption tell me how to get the airport and commercial. And the bellboy call a taxi for me. The hotel is near Tianhe Bus Station and Guangzhou East Station. This is a good value and recommended hotel.

  • 7.0
    Very good

    the staff was very friendly , they really helped me get around Guanghzhou.Although finding taxi is difficult but every time the bell boy arranged the taxi for me.All in all a good experience

  • 3.2
    Guest rating

    It is 3 star hotel,not 4 star.It is not clean.and not have even refrigerator in the room. they do not have any facility in hotel at all.i hate the hotel

  • 8.8
    Superb

    I can see the mountain scenery in the room. And the hotel closes to the Guangzhou East Station. I like it.

  • 3.8
    Guest rating

    Price, bus to Canton fair

    Dirtiness, breakfast was too poor, no metro around, even if as they mentioned on website there was one station 1,5km away, that's not true. (maybe 15km). Pictures are completely different than the reality!

  • 4.6
    Guest rating

    The only plus was the bus to the fair, however the bus back was hard to find

    Where do I start, you can hear KTV on every floor, it is a noisy hotel, the carpets were shocking, no fridges in the rooms, hairs and not mine in the bathroom. I had to move to another room on two different occasions due to the noise, rather than sort the problem they moved me. The breakfast is appauling. They do not have pool and billiards as in the hotel description. They do not have an ATM They cater for local people and not traveling business people. I have saved the worst until last, the internet is so slow it is a joke, I could not work in my room on many occasions.

  • 4.6
    Guest rating

    Location

    The worst restaurant at ground floor especially wattress behavior is extremely bad. They yell to customer and argue with them at leaset 30 minutes, providing bad food ever. Of course I have video tape all these bad manner and I hihly recommend no one should stay in that hotel with this kind of service. I am more than happy to provide video tape of recorded bad behavior if necessary.

  • 3.2
    Guest rating

    Sorry to say that but this was actually a whore house. There are 4 floors with working girls that were always coming and going to and from the hotel. The bad was very stiff and breakfast was poor, in dirty plastic plates. The room was not cleaned as it should be and it was in bad conditions. No food in the area. A lot of people checked out earlier than they should. I recommend that you will not work with this hotel as you will get many complaints

  • 3.8
    Guest rating

    Poor Breakfast that western just can choose 3 or for item like butter , egg , bread ,or pure water tea or coffee Also difficult to take a taxi in hotel or front street that's similar highway and staff don't help to take taxi so you must go to highway and find a taxi maybe after long time. after 11oclock the hotel is full of drunk ed Chinese man that entry or exit to Hotel Karaoke floor and you can find them in elevator evry night at this period.

  • 9.2
    Superb

    The hotel nearby Guangzhou east railwaystation. satisfying experience

  • 6.2
    Good

    The rooms very Cosy and clean,toward the baiyun mountain.from the hotel to canton fair about 15minutes by taxi. The hotel is near by guangzhou east railway station and yantang metro station.

  • 6.6
    Good

    The staff made an effort and accommodated my bad chinese skills.

    There was hair in my bath and having previously worked as a hotel cleaner I know that this this rule number one. Also the location was not very good.

  • 3.8
    Guest rating

    Достаточно большой номер. Удобные кровати.

    Запах затхлости во всех номерах. Плесень. Не очень чистые полотенца. На ресепшн вначале обслуживают своих соотечественников, потом очередь доходит до других. Заказанного (за деньги, кстати) такси, ждали полчаса, пока не пошли возмущаться.

  • 3.8
    Guest rating

    No fue una buena experiencia

    El hotel es muy antiguo y no ha tenido la mantención adecuada. Los ascensores y loby huelen realmente muy mal. Los chinos fuman en todos lados pese a que el hotel tiene carteles que lo prohíben. El personal del hotel prácticamente no habla inglés lo que dificulta la estadía y el traslado por la ciudad. Aplicaciones de celulares como el traductor de iphone ayudan bastante. De todas maneras, el personal tiene una buena disposición a ayudar. Hay ratones en el jardín que da a la calle. Las habitaciones son cómodas pero el servicio de limpieza en general del hotel no es muy bueno. El desayuno es realmente malo. Prácticamente sólo hay comida local. La ubicación no es buena. No hay lugares cerca para comer cosas occidentales, queda lejos de centros comerciales, atractivos turísticos y del metro. El barrio tampoco es muy bueno. Para la feria de Cantón tienen el servicio de buses gratuitos que te llevan y traen del recinto de la feria sin ningún problema. El hotel es económico pero por ese valor se pueden encontrar cosas mejores más cercanas al centro y a estaciones de metro

  • 5.4
    Guest rating

    No me ha gustado no cumple como un hotel de 4 estrellas

    La verdad, no es un hotel del 4 estrellas como lo muestran, es un hotel demasiado viejo que amerita una remodelación, además huele mal en todas las instalaciones. En conclusión no se debe promocionar como un hotel de 4 estellas.

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in China

Use Badge
Good to know
Check-infrom 12:00-23:59FREECheck-outuntil 1 pmFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
New Baiyun (CAN)15.8 mi
Shenzhen (SZX)47.8 mi
Train
Guangzhou East Train Station1.1 mi
Underground
Tianhe Coach Terminal Station1.2 mi
Bus
Bus stop3.9 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room
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